Documentation
Guides, setup steps, and operational documentation for Akeed.
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Set up Akeed on Shopify and send your first COD confirmation message.
Learn how Akeed confirms COD orders on WhatsApp and how to act on each status in your daily shipping workflow.
Configure send timing, follow-ups, escalation, and quiet hours to match your COD operations.
Choose the right confirmation message style and language so customers reply faster and with less confusion.
Understand your key COD confirmation metrics and use them to improve shipping quality and reduce losses.
Fix common COD confirmation issues quickly with clear checks and next actions.
Quick answers to common merchant questions about setup, messaging, plans, and support.