WhatsApp Templates

Choose the right confirmation message style and language so customers reply faster and with less confusion.

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Overview#

Your WhatsApp template is the customer-facing voice of your confirmation flow.

A clear template improves response speed, reduces confusion, and helps customers confirm or cancel quickly.

Customers decide in seconds whether to respond.

If your message is unclear, too long, or in the wrong language, replies drop.

Good templates are:

Akeed supports Arabic and English templates with multiple styles.

Language	Available styles

Mistake	Better Approach
Picking a style based on preference only	Pick based on customer response data.
Using long wording for all stores	Use short variants when speed and clarity are more important.
Ignoring language-market fit	Match message language and tone to your main customer segment.
Changing template + timing + follow-up together	Test template changes separately.