Overview#
This page helps you quickly diagnose and fix the most common operational issues in Akeed.
Use it when:
- orders are not getting confirmed,
- messages are delayed or not sent,
- too many orders move to no-reply,
- plan usage blocks new sends.
Quick Triage Checklist#
Before deep troubleshooting, check these first:
- Auto-confirmation is enabled.
- Order is COD-eligible.
- Plan usage has not reached the limit.
- Quiet hours are not delaying sends.
- Phone number format includes country code.
These five checks solve most issues.